After coming across this article on Gizmodo (Most Days I Feel Like This PayPal Automated Support Bot), I had to try it out myself. Apparently, this has been fixed by the company that is running the AI behind the bot, but I still had some fun with it.
This is called street-smart. Giving a third-party’s number instead of her own, then saying that she doesn’t know what I’m talking about.
This bot CAN keep a secret ;)
Very well-constructed last response.
AI still can’t handle any form of simple sarcasm until it is bluntly stated.
Are you seriously giving your company’s number to a bored person?
I should have said I don’t give refunds XD
